Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, here’s how you can return products.

1. General Terms

• We accept returns for unused products in their original packaging within 14 days of the order receipt date.
• Products that have been opened or used cannot be returned, except in cases of defects or damage.

2. How to Return a Product

• Contact our support team at [email@example.com] to obtain a Return Authorization Number (RAN) and detailed instructions.
• Properly package the product to avoid damage during transit.
• Include a copy of your order confirmation and a note explaining the reason for the return.

3. Return Shipping Costs

• Return shipping costs are the responsibility of the customer, unless the product is defective .

4. Refunds

• Once we receive the returned product and confirm it is in good condition, we will process the refund. This will be issued to your credit card or the payment method used initially within 5-7 business days.
• If you do not receive your refund within this timeframe, please first check your bank account, and then contact your bank or payment provider.

5. Damaged or Incorrect Products

• If you receive a damaged or incorrect product, please notify us within 7 days of receipt. We will replace the product at no additional cost.

6. Contact

• For any further questions regarding the return policy, feel free to contact us at mayonalstore@gmail.com.

Thank you for choosing us!